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First,
eliminating the need for money as a resource. Second, without
compelling anyone, motivating individuals to volunteer service in
some area of their liking. Third, illustrating how to render
service to God. This has been my management approach.
Rome
was not built in one day. The process and philosophy of managing
Samratchana started in 1988. During that period, I was running a
courier company too. I was able to balance this work and my
spiritual service. I put in so much hard work. Seeing me work,
individuals were inspired to follow suit. The youth who understood
my language of Love, started serving Samratchana in a big way, and
in one sense, it was this that inspired elders too. So many
individuals have helped this organization grow to its present
stature. There is a pattern of working and the organization is
also well structured. It is a clean, transparent organization;
even a small mistake is made public. This is one of the very
few organizations where everything is open for discussion. I
analyze my personal philosophy. I analyze organization work. We
are one big family. No one has any
problem here and I never let anyone down.
As I mentioned,
whatever I do is a way to mould you. The organization took its own
time to grow big. Many of the individuals who were part of the
organization’s growth are settled overseas or in other places. I
have everyone in mind. I know every minute detail of the services
contributed by everyone. Samratchana is poised for an
international-level growth. Those who were part of Samratchana’s
mission will definitely be given preference. This is my working
philosophy. Whatever task you set for yourself here, as long as
you are committed to it, you will continue in it. I will never
interfere, except by way of guiding you as to how it can be done
better. You trusted me and I will never let down your trust. Even
in a worldly sense, people who are ungrateful come to naught, so
declares Thiruvalluvar. So how much of gratitude a person of my
stature, a Mahaan will have for those of you who are
serving God’s mission. Common-sense logic. You have done something
for my work of God. So I am ever grateful to everyone who has
participated in this organization in some way. And
I am constantly at work for Samratchana’s growth
and service to the world at large.
 Not
all of you may know how much work I do. For instance, today (30th
July 2002) I had to leave at
9 o’ clock in the morning for a function organized by Kamakshi
Swamigal (a priest). One colony resident sought to attend
my Daily Homam, today being the birthday of his son who is settled
in USA. I asked him to be present at 8:45 AM for the homam. I
e-mailed a greeting to his son. One of our schoolboys gave me
a card. I gave him a chocolate and cool drink and organized for
the card to be put on the school notice board. You should start
observing even the small details of my working pattern. I attended
the function; prostrated at Kamakshi Swamigal’s feet (I do
all these. Everyone is God. Unfortunately, people fall
at others’ feet for receiving some favours from them like a college
seat, or some political position. It has become a practice with
people nowadays. No one prostrates out of respect; that is why
I do not encourage anyone falling at my feet. The entire world
is the Lord’s. And He is present everywhere. Think of everyone
as Muruga or Ayyappa or Vishnu and prostrate before him, what
is wrong with that? The foundation of spirituality is striking
at the roots of your ego. But people do not want to lose hold
of their ego). Then I attended to my counselling and correspondence
work at Neelankarai. I watched the ‘Bible’ movie. Some visitors
came from France. I took them on a tour around the colony.
And I am here now for Sathsang. Every day, I put in so much of
work. I do not have any personal commitment. So I am able to work
full time for God. You have some continuing worldly attachments,
which you will be free of some day. Then you can also contribute
your full time service to the Lord. It is good to be able to serve
the Lord, and it is possible for everyone to reach that level.
 This
is the answer then. Samratchana did not happen in a day. It
grew gradually, watered by the efforts of sincere volunteers.
And I set the pattern by the message of my life. I am even
now and will ever be an example for others to follow. I never
believe in passing the buck. My management philosophy is deputise,
decentralize and supervise. When I entrust a responsibility to
someone, I give him a free hand. I never interfere. Interference
tells on their self-confidence. I allow him to learn on the task.
And I am always around to clarify when he has any doubt. I watch
to see if the work is done well, because it is for the overall
organization growth. But I do not interfere. Assume you are coaching
a child to swim. Initially the child will be afraid. You will
stand in water holding the child while he learns to maneouver
his hands and legs. Once he has gained some confidence, you will
stand on the bank and watch him swim along in the confidence that
you are with him. Gradually he will learn swimming against the
current, with or without your physical presence. He will gain
enough confidence to teach. He will save others while they are
sinking.
This is my
methodology. I will be with you initially. I gradually move away
from the scene of action, and watch you to see if you are able to
perform well. Like this, I have motivated so many persons. But if
anyone errs, I correct him. And our volunteers immediately follow
up with apology letters, ‘I want to serve. There is nothing
else I want’. I have moulded so many
individuals in the right direction.
There
is no personal benefit for me in any of these. Someday, when you
analyze this with maturity of thinking, you will realize you have
gained absolute self-esteem, understanding the management philosophy
that Baba has imbibed in you. You will understand how well you
have been moulded. People are basically emotional persons who
are very easily affected by criticism. I understand all your sentiments
and all your weaknesses. Gradually one day when you become more
mature, you will understand my contribution to the positive thinking
and perfect way of management of Samratchana. This
is my contribution to management philosophy.
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